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The Data Recovery Services of Internet Desk, Inc.

Clean Room
What is a Clean Room? Since the inside of a hard drive cannot tolerate the dust and moisture in the air around us, a clean room is necessary when we need to open the drive in order to accomplish a recovery. In some ways it's like a medical operating room. In reality, it's a cleaner environment in many regards. I'm sure you've seen TV commercials or reports about high-tech manufacturers that include pictures showing people working in these types of environments. They're dressed in head-to-toe full-coverage suits. These suits are not there to protect the worker. They are needed to protect an open hard drive from being contaminated by the worker.

When is a Clean Room Needed? Some failures of hard drives involve internal mechanical or electronic problems. If a drive suffers an internal problem of any nature, it must be opened before we can determine what is required in order to affect a repair and recovery. It takes a high-tech environment with highly trained technicians to locate the problems and make the repairs, and, ultimately, to recover the data from a damaged drive.

It's Expensive, But... Going to the clean room doesn't mean you'll be taken to the cleaners -- not with us. Some labs will flat-rate their work and quote an arbitrary, very high price before they even see the drive. That type of pricing is unfair, in our opinion, since it has nothing to do with the actual amount of work involved. Once we've completed an initial paid clean room evaluation, you'll get a real quote from us, and real information on the likelihood of a successful recovery.

 

 

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Establish a data security routine. Nothing is better than a data backup routine, and nothing is worse than a plan without execution. Schedule your backups and make them part of your daily or weekly routine. Keep notes on the backup media containers and in a master paper record so that when disaser strikes, you'll be able to easily find the right backup media.


Virus Arrested, Files Recovered: Frequently, data loss can be due to a virus attack. In one such case, data recovery was accomplished on a drive that had been attacked by a virus that methodically erased files then in its final act of vandalism, it deleted the partition information from the drive. When the machine was rebooted, the drive was recognized, but no drive letter was assigned. The owner ran an "fdisk" to learn that no partition existed on the drive. A friend then suggested the data recovery services of Internet Desk, Inc. Fourty-eight hours later the machine was back in running order with all but 13 of some 65,000 files recovered.

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Rotate your media so that you always have at least one backup copy from the previous backup. Many will use daily tapes, backing up on Monday to the Monday tape, Tuesday to the Tuesday tape, etc. That way, if you have a failure and your most current backup is bad, you get another shot with the one that's a day older.


Big Foot MAC Attacked: A Houston, Texas area spark plus company found their Quantum Bigfoot with an Apple operating system would no longer give access to the data. The story began when the drive showed up at our shipping/receiving point unannounced. Following a few telephone calls to learn the circumstances surrounding the failure of the drive, the data recovery was accomplished and returned to the client in just four days -- including a two-day wait for parts arrival.

 

 



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214-561-6744
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