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The Data Recovery Services of Internet Desk, Inc.

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Use This Form to begin your free e-mail consultation. Please give us as much information as you can about your media failure. Also note that without an email address, we cannot reply. If you list your phone number, we may be able to respond more efficiently, but it is not required. This information will only be used to contact you in response to your inquiry and not for any other purpose.

This form will send your information to help@dataicu.com. You'll receive a reply A.S.A.P. (often times within minutes).

Your Name

Company Name (if applicable)

Street Address

City, State, Zip Code

Telephone

E-Mail Address

Make of Drive and Model No. or Other Media Description

Operating System (Raid, DOS, Windows3/95/98/ME/NT/2000/XP, Mac, Unix, etc.)

Tell us what you can about the circumstance of your media failure.

 

 

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What files should should you backup? The most important files for you are the data files you create when you operate your e-mail software, word processor, spreadsheet, accounting software, etc. Not all files are automatically saved to your My Documents folder (in the case of Windows users) and you may have to do some investigation with your programs to find out where all your data files are. The programs themselves are not as important because, if you have a full failure of a hard drive, a restored program rarely will operate correctly. In order to restore your programs you should reinstall them from the original disks.


Surveying a Data Recovery: An east Texas surveying and mapping company called with a tale of woe one Thursday afternoon, noting that their IDE drive would no longer work. The hard drive contained years of work, plus CAD files for a job that was due out on the following Monday. FedEx got the drive to us the next morning. The data recovery process began around noon on Friday and went on for many hours -- well into the night. By Saturday morning -- when their anxious call arrived -- it was clear that we would be able to accomplish the recovery of the requested files. A company employee drove to Dallas as we worked feverishly to complete the job. By 5:00 PM the job was done and delivered back to the client, allowing the company to meet their Monday deadline with a municipal client.

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Data backup is the first line of defence to securing your files so that you can survive a hard drive failure. There are a variety of ways to accomplish this goal. If you have a local computer specialist that is working with your systems, please talk to that individual about a sensible backup program for you.


Laptop Computer Data Saved: A sales rep for a large multi-national firm returned from an extended trip, having dutifully entered all of his call details in a database on his notebook computer. His first day back in the home office revealed that his data collected over the past three weeks was not available. His IS department could not find the data, and issued a new notebook computer to the sales rep, but decided to check around for someone who could retrieve the data. Internet Desk was called and the data recovery process began. Since the information was so time critical, the DataICU worked around the clock and into the weekend to finish the recovery and made the files available via ftp in time for the Monday morning sales meeting.

 

 



9330 L.B.J. Freeway, Suite 900
9330 LBJ Frwy Map
Dallas, Texas 75243
214-561-6744
help@dataicu.com

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